Organising Treatment Abroad

We came to the clinic because we needed a valve replacement. The logistics and administration department was very professional and helpful with transfers, translations and anything else that needed to be taken care of. The surgery went very well, thank you Dr. Schmidt.

When you find out that you have cancer, your life and the life of your family are divided into "before" and "after. Yes, it seems that you don't live at all: you just go somewhere for something, do something, say something to someone. And in your head there is a chaos of thoughts and fears and worries. Thank God, we managed to "get acquainted" with Deutsche Medizinische Union at that terrible time. Many thanks to the senior coordinator-physician Michael Tsava who calmly and confidently said that, yes, the situation is not easy, we need serious treatment, but then life goes on. Mikhail assured me that the company will do everything possible for the best and most effective treatment. We received, in my opinion, a complete consultation about the clinics, doctors and the cost of treatment. Michael patiently, competently answered hundreds of our questions and was available almost around the clock. With the help of DMU I underwent two courses of radioiodine therapy at HELIOS Klinikum Berlin-Buch. I am very satisfied both with the conditions of my stay and the attitude of the entire medical staff at the clinic. The treatment fees are transparent and clear: the clinic gives you a detailed invoice with details of how much each treatment costs. At the end of treatment the clinic made a recalculation and we got a part of money back. I would also like to thank Samir, DMU's patient support worker, who was able to quickly and efficiently arrange my second course of radioiodine therapy in difficult circumstances during the coronavirus pandemic. And I would like to express special immense gratitude to the translator Alena Tkach. She is a great human being. Alena is not just an interpreter: she came, worked and left. She treats every patient like a loved one. Even though this job is a huge moral effort, Alyona can always find words of support, and her optimism is a must in these situations. And it is very important to know that being in a foreign country in a difficult time for you, you know who you can turn to for help and advice, you know that you are not alone with your problem.Once again, thank you very much to all the employees of Deutsche Medizinische Union for your work.

I would like to express my gratitude to all employees of "DMU Medical Experts" company for organizing and supporting our treatment in Germany at Helios Berlin-Buch.All stages, beginning from organization of trip, accompaniment of treatment in clinic, as well as assistance in obtaining of all necessary documents and their translation were carried out at a high professional level.Particular thanks to all the medical staff, especially professor Martin Streeck, for the attitude and attention to his patients, despite the heavy workload.We did not feel a language barrier at all, because the clinic has Russian-speaking staff.We were pleased with the results of surgery, rehabilitation and recommendations for further treatment.A pleasant bonus was the clinic's accounting department recalculating the cost of services rendered, as well as timely refunds.Thank you very much again!Respect Khizhnyak Oleg,Ukraine, Dnepropetrovsk

I contacted DMU regarding the selection of a clinic for examination and treatment. My impressions of the services rendered by the company and communication with its representatives were very positive. I was offered treatment at Helios Clinic, Berlin. Examinations and surgeries were performed at the highest level and the environment was excellent. Special thanks to Prof. Mark Schrader, who performed the operation. I was accompanied by our representative Vitaly during my stay in Berlin. I am very grateful to him for his help and exceptional attention to my requests and wishes. All services were rendered professionally, accurately, without any delays. I recommend DMU for cooperation.

We had a check-up at the Meoclinic in Berlin. We were very happy with the results, the doctors at the clinic were very professional, the service and the quality of care was excellent. Overall this clinic is great, I recommend it to everyone. I must also mention Samir who works for Deutsche Medizinische Union, he was always available and helped us with everything. Thank you very much to Deutsche Medizinische Union for such a quick service.

The visit to the clinic was due to an operation to remove thyroid cancer, a man of 63 years. We thank doctor Martin Shtrik and the entire team, the timing of the operation was in accordance with the agreement, the team works smoothly and clearly. The attitude to the patients of all department staff and the clinic is very friendly and caring. The entire process was organized by Mikhail, Maria and Oleg. Marina has been very helpful: she translates synchronously, quickly, does not miss a thing when translated, knows all the special terms, quickly resolving issues with staff. We are not used to the absence of one attending doctor, daily rounds do another doctor. Thank you all for the surgery.

Many thanks to the staff at Helios Berlin Buch and personally to Prof. Jürgen Kiewit and to DMU for organizing the treatment.

I am delighted with the team of organizers and treatment.Third stage carcinoma of the thyroid gland.... during the epidemic and closed borders in spring 2020- it is hard to be healthy.... and with cancer all the more..I was not allowed to leave the country for treatment. What Samir and Leonid did - impossible.They organized a plane both to Germany and back, to Ukraine....The treatment is excellent.... in Israel there is a rush around and chaos...in Israel I had a surgery to remove the thyroid gland. In Berlin I had radioiodine therapy...I am thrilled. everything is clear... I understand why the German economy is so strong. The system! You have a system in everything. I love you guys, recommend everyone I know. may God bless you ... When I remember the horror that I had to go through: a diagnosis, do not understand what next??? fear of death.... and you are such a calm and supportive, you can not imagine how you their support and male confidence that you know everything and organize everything ....HUMANLY.... MONEY WAS NOT THE MAIN THING FOR YOU.... IT CAN BE FELT.... YOU HELPED ME..... THE MORE I TALKED TO SAMIR AND LEONID, THE MORE CONFIDENT I BECAME THAT I WAS IN GOD'S HANDS AND THERE WAS NO NEED TO PANIC. THESE MEN WILL ORGANISE EVERYTHING AND THE BEST HOSPITAL AND THE BEST DOCTORS.... THANK YOU ENDLESSLY....