Organization of treatment in South Korea clinics

I would like to thank DMU staff for the excellent organization of my treatment in Germany at Helios Berlin-Buch. Everything was at a high professional level - selection of a doctor for my profile, all organizational issues, interpreter services and transfers. Thank you to Prof. Dr. Per-ulph Tunn for the excellent heart surgery. I had a successful follow up treatment at the Department of Radiation Oncology with Prof. Robert Krempin. DMU also arranged for me to come for a follow-up visit with all the necessary examinations. I thank the coordinator Maria for her excellent work and attention. A huge thank you to the interpreter Alena Tkach for her professionalism and sensitivity to their wards. I plan to have other medical examinations with help of DMU. I would like to say one more time thank you to all of the people who were with me during my treatment.

Feedback on our story of a successful neurosurgical removal of an orbital tumour at Helios ClinicWe express our deepest gratitude to everyone who helped our little son: DMU staff (Andre Saling, who deeply felt the problem, spent hours on the phone with me, discussing, evaluating, persuading to overcome my fears), the translator in Germany (Marina Gusina, great medical translation, full understanding, help in the clinic on different issues as they were), and most importantly, our doctor from God, neurosurgeon Professor R. The most important thing is to our doctor from God, neurosurgeon Prof.R.Bshorer!Exactly the only one in the world who was not afraid of performing the surgery on the tumour on our two year old son, because it was right next to the nerve! The operation was much more difficult, longer, but still it is hard to believe - everything was done perfectly! Just jewelry work by a master of his craft and a real generous person!!!Many highly skilled doctors in Russia convinced us that such surgery was impossible; we also applied to other clinics in Germany, Israel, Spain, Switzerland and the USA. All of them suggested to leave the tumour, which was already 2 cm, without any certainty of its benignity, and just to watch. It was difficult to believe in and decide on the surgery at Helios Clinic of Professor Bshorer. That is why we went to see him first and our first visit was very well organized and he was very open, honest and really wanted to help.He is still in touch with us, answering all questions and providing support.

I received the necessary surgical treatment at Helios in LeipzigThe German doctors did what they could not do in Russia and I was able to fly home within a couple of days after the surgery.I was extremely satisfied with the clinic and the doctors and the customer service.They were very clear and very fast.Thank you so much for that.

I have a double impression of how the services were provided to me. On the one hand the qualification of the specialists in the clinic is above all praise, they corrected my diagnosis, prescribed medications and helped me very quickly. I had been suffering for a year before. Gastroscopy was better than in Israel and South Korea. On the other hand, in a separate center where they did a checkup we didn't get an ECG alone, though they promised in the documents, and have been translating the results and recommendations for 3 months. The last time I was told they gave it to me for transfer in January. Still no results. Although I repeat, all this was promised. So, I can definitely recommend clinics near Berlin, they are top-notch professionals, but I wouldn't recommend doing a checkup, at least I won't do it again.

The visit to the clinic was due to an operation to remove thyroid cancer, a man of 63 years. We thank doctor Martin Shtrik and the entire team, the timing of the operation was in accordance with the agreement, the team works smoothly and clearly. The attitude to the patients of all department staff and the clinic is very friendly and caring. The entire process was organized by Mikhail, Maria and Oleg. Marina has been very helpful: she translates synchronously, quickly, does not miss a thing when translated, knows all the special terms, quickly resolving issues with staff. We are not used to the absence of one attending doctor, daily rounds do another doctor. Thank you all for the surgery.

In September 2019 my little girl was operated on at the Helios Clinic in Erfurt.We applied to many clinics in many countries, nobody wanted to operate on our child, arguing that the child has many serious comorbidities. Only Helios clinic in Germany reacted positively. Our daughter was successfully operated on by a team of highly skilled professionals under the guidance and direct participation of Professor Dr. Rüdiger Gerlach. The clinic was of the highest medical level and professionalism.Highest possible standards of comfort and care have been reached at the clinic. Good nutrition and a homely warm attitude of the staff are the norm at the clinic.A special thank you to our coordinators!They made our trip as stress-free as possible.Andre Saling dealt quickly and professionally with the documents and all the other organizational things. He solved all my questions and requests related to documents at lightning speed.Maria Shlykova was our travel coordinator. It is very important.Our interpreter Leonid Shkolnikov is a very kind person, who was always ready to come to the clinic on time and stayed there as long as we needed. Thank you all for your active participation!In spring 2020, we are preparing our daughter for her second surgery at the same clinic, a spinal reconstruction surgery. Of course we are anxious, but at the same time with great confidence.We hope very much that we will pass this difficult second stage with the same confidence.I can wholeheartedly recommend this clinic to our future patients.

The orthopedic surgeon was professional to the core, passionate about his work, even a commercial patient was for him primarily a patient, not a source of income. I read the description of the operation, he remembered and implemented the wishes of the patient (I was very afraid of dislocation of the joint after surgery and he put the prosthesis to ensure maximum range of motion). The surgery was very easy (even though I had a fibula), postoperative period, too; the joint feels very familiar to me now. Financially everything was as honest as possible (after the surgery, we recalculated everything and returned 25% of the money paid). Thank you to the doctor, hospital and treatment company for everything.

I was in the Helios Privatkliniken for the removal of a tumour on my kidney. The surgery was performed by Professor Mark Schrader, everything went well, for which I express my gratitude to him and his assistants during the surgery. I would like to say a special thank you to my interpreter Vitaly who was always there to help me during the surgery.The clinic has all conditions for successful treatment and rehabilitation, attentive staff, comfortable environment, large café on the ground floor.