Feedback on our story of a successful neurosurgical removal of an orbital tumour at Helios ClinicWe express our deepest gratitude to everyone who helped our little son: DMU staff (Andre Saling, who deeply felt the problem, spent hours on the phone with me, discussing, evaluating, persuading to overcome my fears), the translator in Germany (Marina Gusina, great medical translation, full understanding, help in the clinic on different issues as they were), and most importantly, our doctor from God, neurosurgeon Professor R. The most important thing is to our doctor from God, neurosurgeon Prof.R.Bshorer!Exactly the only one in the world who was not afraid of performing the surgery on the tumour on our two year old son, because it was right next to the nerve! The operation was much more difficult, longer, but still it is hard to believe - everything was done perfectly! Just jewelry work by a master of his craft and a real generous person!!!Many highly skilled doctors in Russia convinced us that such surgery was impossible; we also applied to other clinics in Germany, Israel, Spain, Switzerland and the USA. All of them suggested to leave the tumour, which was already 2 cm, without any certainty of its benignity, and just to watch. It was difficult to believe in and decide on the surgery at Helios Clinic of Professor Bshorer. That is why we went to see him first and our first visit was very well organized and he was very open, honest and really wanted to help.He is still in touch with us, answering all questions and providing support.

I would like to express my gratitude to all employees of "DMU Medical Experts" company for organizing and supporting our treatment in Germany at Helios Berlin-Buch.All stages, beginning from organization of trip, accompaniment of treatment in clinic, as well as assistance in obtaining of all necessary documents and their translation were carried out at a high professional level.Particular thanks to all the medical staff, especially professor Martin Streeck, for the attitude and attention to his patients, despite the heavy workload.We did not feel a language barrier at all, because the clinic has Russian-speaking staff.We were pleased with the results of surgery, rehabilitation and recommendations for further treatment.A pleasant bonus was the clinic's accounting department recalculating the cost of services rendered, as well as timely refunds.Thank you very much again!Respect Khizhnyak Oleg,Ukraine, Dnepropetrovsk

At the beginning of December, we had a detailed chek up in Berlin with the help of the DMU. The initial plan was to undergo all medical procedures in October, but due to the fact that the patients were from Dushanbe (Tajikistan), there were difficulties in obtaining a German visa. As a result, the plan and schedule of medical examinations were changed several times, medical documents and invitations had to be reworked. Thanks to the support of DMU (Maria Shlykova was very grateful) the embassy accepted all the documents and the German visa was issued.In Germany, everything went smoothly, all examinations were held on schedule. We used an interpreter kindly provided by DMU to communicate with German doctors (for a fee).All in all very satisfied!!!

I am Tulumjyan Levon Levonovich I am very satisfied with this hospital my mother is under treatment, we are satisfied with the doctors, good attitude, good service, the cost of treatment is acceptable we are very satisfied

Our cooperation with Deutsche Medizinische Union was accidental and at first it was difficult to trust, but we had to because of the child's cancer. The medical specialist Michael recommended Helios Clinic in Berlin and we were treated there. We were always in touch with the logistics specialist Pauline who helped us to solve all our questions during and after treatment. We were especially surprised when Pauline told us that we still had an overpayment after our treatment and the clinic wants to return it, and we did get that overpayment.I would like to thank Polina and Elena Tkach who helped us in the clinic to find a common language with German doctors.Thanks to everyone who helped us. I am glad there is such an organization and such caring people!

Dr. Kraft operated on me. Endoprosthetics. A year and a half later I feel great. The joints don't bother me anymore. I'm living my life to the fullest. Thank you for your service!

I would like to thank all the staff in the Cardiac Rhythm Recovery Unit of the Hospital Leipzig for their sensitive and attentive attitude and promptness in solving all problems. On 25 February my husband underwent radiofrequency ablation to restore heart rhythm. He is recovering now and is slowly coming back to an active life. Doctor Sergio Richter who performed the surgery and the head of the clinic Sergey Leontev visited our hospital room after the surgery and explained to us how the surgery was, and what steps to take for further recovery. Special thanks to the coordinator of Deutsche Medizinische Union Nuraltdin who helped us to organize trip and make AHF treatment (it could not have been done any later because of epidemiologic situation), was always in touch with us and is following up his treatment now, interpreter Larisa, medical nurse Tamara. Thank you all! We wish you all good health and patience at this difficult time.

I would like to thank DMU employees Maria and Anton.We arranged the initial appointment very quickly. I was very quick, because I was already in urgent need of surgical intervention. I already had a Schengen visa.We had an interpreter at the clinic provided by DMU. He obviously had worked there before, and he knew very well what to do and where to go. Without his help the process of getting the patient to the hospital would have been much longer.We thank our Doctor Prof. Michael Friedrich and his doctor Jörg Stunneck. They solved the problem that the doctors in Russia did not know what to do with. Their treatment was top-notch; they watched us regularly several times a day and even on weekends.After we received the discharge from the clinic, DMU employees translated the document into Russian very quickly.And the biggest thank you for the help with the following situation. On the way back we forgot our backpack on the train. It was already evening, the next morning we had a plane to Russia. In the backpack were all credit cards, all cash and all the passports. Thanks to Maria we got the backpack and flew home safely on our flight.Thank you very much for your work!